ACA is a complete loan processing solution offering all the necessary services and controls your operation requires as well as additional services that are typically too costly for recordkeepers to provide.
- Recordkeeper software integration
- Complete loan origination documentation
- A fully compliant solution
- All loan recordkeeping and administration
- Automatic tracking of loan payments and amortization schedules
- Direct invoicing to participants for loan repayments
- On-going delinquency monitoring, including aging and loan default reporting
- Direct participant call center support for any questions regarding loans, loan repayments, or other loan status issues
- Call center outreach program for loan repayment collection services—ACA educates the participant on the negative financial and tax implications of defaulting on loans
- Participant education regarding the pros and cons of retirement plan loans, including risks, appropriateness, and the potential penalties of default
